Privacy Policy Statement

Welcome to the Android applications provided by the Federal EPI Cell. This SERVICE is offered free of charge and is intended for use as provided.

This page informs visitors about our policies regarding the collection, use, and disclosure of Personal Information should you choose to use our Service.

By using our Service, you agree to the collection and use of information as outlined in this policy. The Personal Information collected is used to provide and enhance the Service. We do not disclose your information except as detailed in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions and are accessible for Android applications unless otherwise defined herein.

Information Collection and Use:

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to location data, camera access, storage access, phone state, and Bluetooth access. The information that we request will be retained by us and used as described in this privacy policy.

Permissions Used in the App

To provide you with a seamless experience and ensure the functionality of our application, Federal EPI Cell requires certain permissions on your device. These permissions enable essential features that enhance your interaction with our services:

·        CAMERA: This permission allows the application to take image from camera and scanning of QR codes, crucial for accessing core app functionalities. Captured QR codes are temporarily stored for processing and retrieving data from the server.

·        READ_EXTERNAL_STORAGE: This allows the app to access and display previously downloaded PDF reports you choose to save for offline access.

·        WRITE_EXTERNAL_STORAGE: This allows the app to download PDF reports you request from the server and store them securely on your device for offline use.

·        READ_PHONE_STATE: Accesses phone state information necessary for app functionality.

·        INTERNET: Essential for accessing the internet to fetch and sync data, ensuring a seamless user experience with proper alert messaging.

·        ACCESS_NETWORK_STATE: Checks network state to ensure proper internet connectivity.

·        ACCESS_FINE_LOCATION and ACCESS_COARSE_LOCATION: Accesses device location to provide location-based services.

These permissions are crucial for enabling the features and services provided by Federal EPI Cell's application, ensuring optimal functionality and user experience

Types of Data Collected:

Personal Data We may collect personally identifiable information such as your name, location, and GPS coordinates when you use our Service.

Usage Data When accessing our Service via a mobile device, we automatically collect information such as device type, unique ID, IP address, operating system, browser type, and other diagnostic data.

Tracking & Cookies We use preference cookies and tracking technologies like beacons and scripts to improve and analyze our Service. These technologies may store anonymous identifiers on your device. You can manage cookie preferences through your browser settings.

GPS Location GPS tracking is used to monitor user attendance and compliance while using our application. This applies only to users associated with the Federal EPI Cell or internal stakeholders.

Log Data When you use our Service, we gather Log Data (e.g., IP address, device details, app configurations, and usage timestamps) through third-party tools in case of app errors.

Data Use

Federal EPI Cell utilizes collected data to enhance diagnostic testing accessibility, implement behavioral and economic strategies for treatment adherence, and support research and healthcare services.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

·        To facilitate our Service;

·        To provide the Service on our behalf;

·        To perform Service-related services; or

·        To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Disclosure of Data

Federal EPI Cell may share your encoded and/or encrypted Personal Data in the good faith belief that such action is necessary to:

·        Comply with legal obligations

·        Protect and defend the rights or property of Federal EPI Cell

·        Prevent or investigate potential wrongdoing in connection with the Service

·        Ensure the personal safety of users of the Service or the public

·        Protect against legal liability

Data Security 

We appreciate your trust in sharing your Personal Information with us. We are committed to using industry-standard measures to protect your data. However, please note that no method of transmission over the Internet or electronic storage is 100% secure and reliable, and we cannot guarantee absolute security.

Links to Other Sites

Our Services may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that we do not operate these external sites. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for any third-party sites or services' content, privacy policies, or practices.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18 without parental consent. If we become aware that a child under 18 has provided us with personal information, we will promptly delete it from our servers. If you are a parent or guardian and discover that your child has shared personal information with us, please contact us so we can take the necessary steps to address the situation.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to comply with International Data Privacy Protection Standards. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at asim.zaki@epi.gov.pk.